Thank you so much for wanting to volunteer. If you can please email us at info@sydneysbackyardultra.au with the following:

• Your name

• Availability

That would be amazing

In the event of unforeseen circumstances, including severe weather, natural disasters, or other significant disruptions, the organizers will make every effort to reschedule the event. If the event is postponed, participants who are unable to attend the rescheduled date will not be eligible for a full refund. However, they will have the option to transfer their entry to a future event. We will ensure timely communication of all updates and announcements through our website, email notifications, and social media platforms. Additionally, we will be conducting regular reviews of the conditions at St Ives Showground in the lead-up to the event to ensure the safety and well-being of all participants.

If you would like to request a refund, please email us asking for the 60% refund.

Our email is: info@sydneysbackyardultra.au

Please allow up to 5 business days for this request to be actioned.

Our refund policy is as follows: 

• 60% of entry fees are refundable prior to 18th of March 2026.

• You can not defer your entry.

• After the 18th of March 2026, we can not refund your entry as all costs have been made. There are no exceptions.

• Entry fees are non-refundable for non-starters and non-finishers.

You can transfer your registration to anyone prior to the 10th of April 2026 for free.

To transfer your registration, please logon to your Njuko Dashboard and enter the new runners email into the transfer box.

You can get your Njuko Dashboard login details from the initial confirmation email.

Notes:

• We do not handled payments between runners looking to transfer race entries.

• If you have been assigned a bib number, the new runner is given that bib number. Please let them know the bib number.